The entire process with LivCity has superseded all expectations. From day one of my inquiry into launching the app at Mill Street their dedicated local team has been superb. The setup and walk through was efficient and quick. Their on demand support is unwavering and they listened to staff and guest feedback to update the app for a seamless transaction from beginning to end for our guests. Guest facing the app has been a hit as regulars and new customers alike can come in, sit down and order their items instantly. The process makes having a pint and a bite to eat something beautiful! No waiting, no delays if the restaurant is busy, no slow service and no waiting to pay. Our staff can now interact with guests on a more intimate level as the app allows them to focus on the guest experience instead of the logistics. For management this app has allowed us to open the entire space with no concerns about staffing levels or high labour. We can be confident that guest service will be quick, personal and free of delays due to unforeseen business spikes or similar. It is a true eye opener to how a restaurant can survive in the new marketplace by increasing margins substantially while also enhancing the guest experience.